Services

Supply is just the start.

We back every order with the services that actually make a difference on the floor — training, support, installation, and logistics you can count on.

24/7 customer support

Healthcare doesn't sleep, and neither does our support line. Active PMG clients reach a real person, day or night, when something urgent comes up.

  • Direct phone line to the operations team
  • Emergency restocking for active clients
  • Rapid response on equipment issues

On-site product training

When we deliver equipment or a new disinfectant protocol, we don't drop a manual and leave. We come to your site, train your team, and stay until they're confident.

  • Hands-on equipment training
  • Disinfectant dilution & application protocols
  • Refresher sessions for new staff

Lebanon-wide delivery

From Saida to Beirut, north and south — our logistics network keeps your shelves stocked. Same-day options for urgent local orders.

  • Scheduled recurring deliveries
  • Same-day for in-stock items
  • Secure transport for equipment

Tailored supply solutions

No two facilities are the same. We work with you to match products, volumes, and protocols to your specific needs — not a generic catalog.

  • Custom procurement plans
  • Inventory review & optimization
  • Multi-site coordination

Equipment installation & setup

From a single monitor to a full ward — we deliver, install, calibrate, and verify before we hand over. You don't have to figure out a thing.

  • Turnkey installation
  • Calibration & testing
  • Decommissioning of old equipment

Chemi-Pharm technical guidance

Need help choosing the right disinfectant for your environment? Need a use protocol? Our team walks you through Chemi-Pharm's range so you get the right product, not just any product.

  • Product selection consulting
  • Use & dilution protocols
  • Infection-control partnership
How we work

A simple, predictable process

No runaround, no surprises. Four steps from first contact to delivered product.

01

Tell us what you need

Send a list, a brief, or just a question. We respond within one business day.

02

Get a tailored quote

We match the right products to your facility and your budget. No catalog dumping.

03

We deliver & install

From Saida to anywhere in Lebanon. We set up, train, and verify before handover.

04

Ongoing support

We're a phone call away. Restocks, training refreshers, technical questions — all standard.

Let's start with a conversation

Tell us what you're working on. We'll figure out the right approach together.